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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Kronk

September 15, 2026

5  out of  5
rating by Dominique Kronk
"I called only looking for motorcycle insurance and ended up switching over my auto insurance and renter’s insurance as well! Amalie was so knowledgeable and personable. I had so many questions and she made sure to answer all of them. She was also super quick and responsive! Highly recommend!"
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Mo Bari

September 15, 2026

5  out of  5
rating by Mo Bari
"Amalie was professional and helpful. She made getting my non-owner insurance policy easy, despite it being less common than standard policies. Highly recommended!"
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Susan Swift

September 14, 2026

5  out of  5
rating by Susan Swift
"We have been with this local office for almost 30 years, and have received excellent service throughout that time. Very personalized, friendly help is always available!"
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Roni Jay (Ronirvnge)

September 14, 2026

5  out of  5
rating by Roni Jay (Ronirvnge)
"I've been helped by Paul and Adrian. Both have been absolutely wonderful to speak to. I appreciate their help very much."
We responded:
"Thanks for this wonderful review. We are glad we could help you with your auto and renters insurance. Thanks for being our customer!
"
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Kevin Flory

August 21, 2026

5  out of  5
rating by Kevin Flory
"We've been with State Farm Insurance since I graduated from college, and with Courtney's office for over 15 years of that time. I've been pleased with the care and service we've received over that span of time. We've never encountered a challenge to coverage of any insurance-related event, and we've never encountered any unexpected "spike" in our rates in all of that time, as well. They really do embody the company slogan at Courtney's office!"
We responded:
"Hey Kevin, It has been such a pleasure to be your insurance agent for home and auto over the years. Thanks for the opportunity to serve you and your family.
"
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Collin Jessie

August 19, 2026

5  out of  5
rating by Collin Jessie
"Always quick to answer the phone and Adrian was very helpful to update my renters insurance!"
We responded:
"Thanks Collin, we appreciate receiving that 5-star review! Thanks for insuring your renters with State Farm and our office!"
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Julia Ribas

August 14, 2026

5  out of  5
rating by Julia Ribas
"Adrian is my agent and he is extremely helpful. I needed auto and rent insurance and he was quick to provide me a quote. I was hoping to have a smooth transition from NY to VA and it was truly a blessing to have his help in this process! Would definitely recommend to anyone looking for an Insurance Agent."
We responded:
"Thanks for the five star review Julia. We appreciate that you took the time to write that your transition was smooth from NY to VA. Adrian was happy to facilitate this process and take good care of your insurance!"
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Caitlyn Thomas

August 14, 2026

5  out of  5
rating by Caitlyn Thomas
"I’ve had a great experience with my State Farm agency! Everyone has been friendly, professional, and helpful, especially Melody. She’s always so kind, patient, and willing to go the extra mile to make sure I’m taken care of. I truly appreciate her excellent customer service and would definitely recommend this agency! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hello Saebyn, Thanks for the five-star review! We do appreciate our customers. We also appreciate that you noticed Melody's excellent customer service and for recommending us for auto insurance!"
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CAY Hernández

August 4, 2026

5  out of  5
rating by CAY Hernández
"Been with Courtney Teague State Farm since I got my car. Communication is very accurate and in a timely manner. The claims are processed quick and easy, no fuzz. Very fair prices as well. Thank you for all the help and great work you do."
We responded:
"Thanks so much for the five-star review and specifically mentioning something we work hard at. That is communication with our wonderful customers and each other. We are happy to help with claims and are glad you are pleased with State Farm's processing them!"
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lauri grl

August 4, 2026

5  out of  5
rating by lauri grl
"My daughter recently graduated from James Madison University and lived off campus. Thanks to Courtney Litchford Teague, State Farm Insurance Co. and her Insurance Agents and staff members, getting renters insurance for my daughter was an easy process. Everyone we spoke to in the past 3 years was always kind and helpful. Thank you all for being personable and professional."
We responded:
"Thanks for your 5-star review! We have appreciated the opportunity to help you over the years and wish your daughter all the best in her future."
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Marsha Neilson

August 3, 2026

5  out of  5
rating by Marsha Neilson
"We have been with Courtney’s office for over 30 years and have been completely satisfied and impressed with her service. She is very knowledgeable about insurance and extremely helpful in choosing coverage and explaining our options
Thank you State Farm for providing the competent staff every home deserves"
We responded:
"Thanks Marsha. You have been a customer who has meant a lot to me over the years. It's been a pleasure to help you and my team and I look forward to continuing to work with you on your insurance needs."
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Mark Magnant

July 20, 2026

5  out of  5
rating by Mark Magnant
"Our daughter attended James Madison University. When she moved off-campus we wanted to find renter’s insurance for her. We live in New England and are State Farm customers so we decided to look for an agent in the Harrisonburg area. We found agent Courtney Teague at the Courtney Litchford Agency on Reservoir Street, near JMU. We’ve been with their office ever since. They’ve been a pleasure to work with and have always made the process easy and efficient. Everyone we’ve dealt with there has been personable and helpful. Most recently we worked with Adrian Mills, as our daughter is remaining in Harrisonburg after graduation. Adrian couldn’t have been more pleasant to work with. In short order he created a new policy, emailed it to us and to the property manager all while sharing a personal connection to New England. If you want a pleasant and easy insurance experience we highly recommend this office!"
We responded:
"Thanks for the wonderful 5-star review Mark. We appreciate that you had an easy insurance experience as that is exactly what we try to make each and every contact. Thank you for allowing us to help you with your daughter's renters insurance."
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Tyler Lantz

July 17, 2026

5  out of  5
rating by Tyler Lantz
"This company was vary helpful saved me over 150 dollars a month"
We responded:
"Hi Tyler, Thanks for the five-star review. So glad to have saved you on your auto insurance. Thanks for putting your trust in us."
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Garry Mendoza

July 17, 2026

5  out of  5
rating by Garry Mendoza
"Fantastic office to work with. Melody is great and always a pleasure to speak with! Paul was courteous and quick when I added my motorcycle to my policy."
We responded:
"Hey Garry, Enjoy your new motorcycle! Thanks for trusting us to handle your insurance needs."
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Donna Kimble

July 17, 2026

5  out of  5
rating by Donna Kimble
"I called and had a quote for auto and home insurance the same day which saved me a ton of money from what I was paying. Everyone I talked to was super friendly and helpful and the transaction was very easy. Would highly recommend checking them out !!!"
We responded:
"Thanks for coming to State Farm and my office for your auto and home insurance. We try to make the experience a good one and appreciate the opportunity to help you save money.
"
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Joyce Gentry

July 17, 2026

5  out of  5
rating by Joyce Gentry
"Amazing and very helpful. I called for a quote and to see how much it would be to add my son since he is a new driver and was surprised on how much lower it was than my current car insurance. I switched right away and Adrain was very helpful and got us coverage right away."
We responded:
"We are so happy to have saved you money on your car insurance.! Thanks for the five-star review and for mentioning that Adrian was helpful. We look forward the helping you in the future, too."
Profile photo of Noelle Frost

Noelle Frost

July 17, 2026

5  out of  5
rating by Noelle Frost
"Appreciate Adrian being easy to work with to get renters insurance for my JMU son living off campus this year. Thanks!"
We responded:
"Hi Noelle, We appreciate the confidence you placed in us by having us write your son's renters insurance. It's important protection for his belongings and we were happy to help."
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Dena Henderson

July 8, 2026

5  out of  5
rating by Dena Henderson
"The office is always so kind, courteous and helpful, I truly wouldn't use anyone else."
We responded:
"Thank you for your thoughtful words Dena. It's a pleasure to serve you and we love to hear that we have been helpful to you."
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Todd Hedinger

July 6, 2026

5  out of  5
rating by Todd Hedinger
"My family has been receiving our insurance services from Courtney Teague since 1999 -- she's terrific, as is her staff. Always professional, always courteous and able to help us resolve issues simple and complex -- I can highly recommend Courtney Teague insurance for both Auto and Home."
We responded:
"Wow Todd! What a wonderful review which we appreciate very much. Thanks, too, for being our customer for all these years. It is a pleasure to serve you with your home and auto insurance. "
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Mimi Morris

July 3, 2026

5  out of  5
rating by Mimi Morris
"We have used Courtney Teague and her colleagues for the past several years for renters insurance. They are friendly, knowledgeable and easy to work with. They were so helpful facilitating compliance with different apartment complexes. We would highly recommend!"
We responded:
"Thanks for the five-star review Mimi. We strive to provide exceptional service to our customers. We appreciate the opportunity to serve you!"
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Natalie Kozura

July 1, 2026

5  out of  5
rating by Natalie Kozura
"Melody was awesome! She answered all of my questions and made it so easy to open a policy! Thank you!

Sad to go! Son graduated from jmu. If you need renters insurance while your son or daughter is at jmu, call this agent! Great price and incredibly friendly, genuine people!"
We responded:
"Thanks Natalie. Melody is an awesome team member and we appreciate the great review!"
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Karen Resnick

June 26, 2026

5  out of  5
rating by Karen Resnick
"Everyone I have dealt with in the office has been extremely helpful and kind. Highly recommend!"
We responded:
"Thanks Karen. We are so happy that you were pleased with the service you received. It means a lot to have your recommendation!"
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Scott Simpson

June 25, 2026

5  out of  5
rating by Scott Simpson
"Had previous quote of over 300 for renters policy from allstate...called Xandri and her quote was 100 on the dot for double the coverage....took all of 5min...4 years later i had to cancel my policy as my daughter graduated and I spoke with Melody who remembered talking to me from years ago...IF YOU DONT CALL THEM YOU ARE MISSING OUT!!!!!"
We responded:
"Hi Scott, We love to hear from happy customers who have saved money on their insurance. And, we like to help you with good service after the sale, too! Thanks again, Courtney"
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Kelly Blosser

June 13, 2026

5  out of  5
rating by Kelly Blosser
"Adrian Mills at Courtney Teague's office provided such wonderful help and support with a change in our insurance policy! My family has been clients of Courtney's office for 25 years, and their service has always been fantastic!"
We responded:
"Wow Kelly! Thanks for your wonderful review and specific mention of Adrian. It has been our pleasure to serve your family over the years. Your loyalty has meant a lot. We look forward to continuing to serve you!"
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P Clem

June 10, 2026

5  out of  5
rating by P Clem
"Great local agency w amazing service and great prices. Highly recommended!!!!"
We responded:
"Thanks Phillip! We try hard to give amazing service and appreciate you as our customer."