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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Shifflett

October 21, 2026

5  out of  5
rating by Douglas Shifflett
"Very informative and helpful. Prompt response to requests and needed changes to my policy. I have been with Courtney and her team for decades and will continue having them provide coverage for my home and vehicles."
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Keri and Paul H

October 17, 2026

5  out of  5
rating by Keri and Paul H
"Responsive and easy to work with. Been a customer for over 25 years."
We responded:
"Thanks for the five-star review! We have appreciated the opportunity to serve you over the years and look forward to many more!"
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Carla Hensley

October 14, 2026

5  out of  5
rating by Carla Hensley
"I’ve been with them for over 30 years. They’re always helpful."
We responded:
"Hi Carla,
It's been a pleasure working with you over the years! We thank you for the five-star review and for giving us the opportunity to serve you!"
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Loida Campos

October 13, 2026

5  out of  5
rating by Loida Campos
"Melody is always so nice, kind, and helpful. She always goes the extra mile, makes me feel cared for. She's such a pleasure to work with."
We responded:
"Hi Loida, Thanks for the high praises for team member, Melody! We appreciate the five-star review of our office."
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Ivan Levchuk

October 9, 2026

5  out of  5
rating by Ivan Levchuk
"Great service, Adrian helped me update my credit card payment over the phone in a few minutes. Smooth transaction."
We responded:
"Thanks for the five-star review Ivan! We appreciate you as a customer!"
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Sterling Herbst

October 9, 2026

5  out of  5
rating by Sterling Herbst
"I switched to State Farm 15 months ago. Adrian at Courtney's office has always been extremely helpful. We have added a new car and a new 16 year old driver in that time and he has gotten everything taken care of with great efficiency."
We responded:
"Thanks Sterling for mentioning that it was easy to reach us and that Adrian was both helpful and efficient. We appreciate the five-star review and also that you insured with our office!"
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Terri Powell

October 7, 2026

5  out of  5
rating by Terri Powell
"They were so helpful!! Got my quote within a few hours & was able to close on insurance with much better rates than I was currently paying."
We responded:
"Hey Terri, Thanks for the five-star review. We are so glad that we saved you money and felt the process was quick and easy!"
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Joel Luna Colon

October 7, 2026

5  out of  5
rating by Joel Luna Colon
"Courtney Teague’s staff is superb, very knowledgeable and professional.
Amalie, Melody and Paul have never let me down when guiding me through the right process for me and my family and believe me when I say that money has never been the issue. I have always wanted the right coverage for both my vehicles, home and life insurance and Courtney’s office has it all.
2 days ago I needed to replace my vehicle windshield. I called the office on Friday and on Monday my vehicle was totally repaired."
We responded:
"Hey Joel, We are happy that your claim was handled quickly and easily! Thanks for being a great customer over the years. We look forward to serving you in the future. Thank you for your business!"
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Max Powers

October 6, 2026

5  out of  5
rating by Max Powers
"The office is super friendly and they look to give you the best rates that they can. Nothing but a top-notch experience. Keep up the good work guys."
We responded:
"Thanks Max. So glad that you feel our service was top-notch. We appreciate the 5-star review and look forward to helping you with your insurance in the future."
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Amy O'Connor

September 28, 2026

5  out of  5
rating by Amy O'Connor
"State Farm employees went above and beyond when I had to file a claim. They were very responsive and didn’t leave me waiting. Highly recommend."
We responded:
"Hi Amy, We are so glad your claim was handled well. Between my office team and the claim representatives, our goal is help you through the claims process."
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Stephanie Crawford

September 27, 2026

5  out of  5
rating by Stephanie Crawford
"I’ve worked with this office for years and they’ve always been thorough and helpful in navigating changes and challenges. I’ve always had a positive experience with the team of people I’ve worked with in the office. Would highly recommend!"
We responded:
"Thanks Stephanie! We appreciate the great working relationship we have with you and are happy to help you navigate challenges and changes."
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Allison Shreve

September 21, 2026

5  out of  5
rating by Allison Shreve
"I can’t say enough wonderful things about Melody and her team! ❤️ Melody is such a kind, caring, and genuinely friendly person, and she always makes me feel like more than just a customer. She takes the time to listen, answer my questions, and make sure I feel comfortable and taken care of. The entire team is just as welcoming, helpful, and professional.

Having people you can truly trust with something as important as your car and renters insurance means so much. I’m incredibly grateful for the wonderful service and kindness they’ve shown me. I wouldn’t want to go anywhere else for my insurance. Thank you, Melody and the entire team, for always being so amazing! ❤️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Allison, we are blown away by this wonderful review. We appreciate you as our customer and look forward to providing you with wonderful service for years to come! "
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Holly McCoy

September 18, 2026

5  out of  5
rating by Holly McCoy
"Amalie is knowledgeable, personable, and extremely easy to work with. Prices are much better than other insurance companies. I would recommend this insurance company."
We responded:
"Thanks for the wonderful review and specifically mentioning that Amalie was personable and knowledgeable. We are happy to count you as one of our customers! Glad we could help with life insurance, as well as auto and home insurance."
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Liane Greathead

September 18, 2026

5  out of  5
rating by Liane Greathead
"Paul's customer service was exceptional. The app is extremely user-friendly."
We responded:
"Thanks for the five star review Liane! We are so glad you felt the service was exceptional and that's our goal, each and every time we interact.
Glad the add was easy to use, as well."
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Abby Daniels

September 17, 2026

5  out of  5
rating by Abby Daniels
"Adrian was incredibly kind and helpful in helping get my coverage set up! I just moved from out of state, and he was able to review my existing policies and get my new coverage set up and ready to go in about 30 minutes. Excellent customer service!"
We responded:
"We love that you gave us a five-star review and that your coverage could be taken care of by Adrian in a short period of time. We love providing excellent customer service! Thank you for choosing our office."
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Dominique Kronk

September 15, 2026

5  out of  5
rating by Dominique Kronk
"I called only looking for motorcycle insurance and ended up switching over my auto insurance and renter’s insurance as well! Amalie was so knowledgeable and personable. I had so many questions and she made sure to answer all of them. She was also super quick and responsive! Highly recommend!"
We responded:
"Thanks Dominique, for the five-star review. Amalie works hard to be knowledgeable and answer any questions. We appreciate your business!"
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Mo Bari

September 15, 2026

5  out of  5
rating by Mo Bari
"Amalie was professional and helpful. She made getting my non-owner insurance policy easy, despite it being less common than standard policies. Highly recommended!"
We responded:
"Thanks Mo. We are glad you highly recommend our office and always do our best to help all customers!
"
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Susan Swift

September 14, 2026

5  out of  5
rating by Susan Swift
"We have been with this local office for almost 30 years, and have received excellent service throughout that time. Very personalized, friendly help is always available!"
We responded:
"It has been such a pleasure to work with you over almost 30 years and appreciate you as our customer. Thanks for doing business with us!"
Profile photo of Roni Jay (Ronirvnge)

Roni Jay (Ronirvnge)

September 14, 2026

5  out of  5
rating by Roni Jay (Ronirvnge)
"I've been helped by Paul and Adrian. Both have been absolutely wonderful to speak to. I appreciate their help very much."
We responded:
"Thanks for this wonderful review. We are glad we could help you with your auto and renters insurance. Thanks for being our customer!
"
Profile photo of Kevin Flory

Kevin Flory

August 21, 2026

5  out of  5
rating by Kevin Flory
"We've been with State Farm Insurance since I graduated from college, and with Courtney's office for over 15 years of that time. I've been pleased with the care and service we've received over that span of time. We've never encountered a challenge to coverage of any insurance-related event, and we've never encountered any unexpected "spike" in our rates in all of that time, as well. They really do embody the company slogan at Courtney's office!"
We responded:
"Hey Kevin, It has been such a pleasure to be your insurance agent for home and auto over the years. Thanks for the opportunity to serve you and your family.
"
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Collin Jessie

August 19, 2026

5  out of  5
rating by Collin Jessie
"Always quick to answer the phone and Adrian was very helpful to update my renters insurance!"
We responded:
"Thanks Collin, we appreciate receiving that 5-star review! Thanks for insuring your renters with State Farm and our office!"
Profile photo of Julia Ribas

Julia Ribas

August 14, 2026

5  out of  5
rating by Julia Ribas
"Adrian is my agent and he is extremely helpful. I needed auto and rent insurance and he was quick to provide me a quote. I was hoping to have a smooth transition from NY to VA and it was truly a blessing to have his help in this process! Would definitely recommend to anyone looking for an Insurance Agent."
We responded:
"Thanks for the five star review Julia. We appreciate that you took the time to write that your transition was smooth from NY to VA. Adrian was happy to facilitate this process and take good care of your insurance!"
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Caitlyn Thomas

August 14, 2026

5  out of  5
rating by Caitlyn Thomas
"I’ve had a great experience with my State Farm agency! Everyone has been friendly, professional, and helpful, especially Melody. She’s always so kind, patient, and willing to go the extra mile to make sure I’m taken care of. I truly appreciate her excellent customer service and would definitely recommend this agency! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hello Saebyn, Thanks for the five-star review! We do appreciate our customers. We also appreciate that you noticed Melody's excellent customer service and for recommending us for auto insurance!"
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CAY Hernández

August 4, 2026

5  out of  5
rating by CAY Hernández
"Been with Courtney Teague State Farm since I got my car. Communication is very accurate and in a timely manner. The claims are processed quick and easy, no fuzz. Very fair prices as well. Thank you for all the help and great work you do."
We responded:
"Thanks so much for the five-star review and specifically mentioning something we work hard at. That is communication with our wonderful customers and each other. We are happy to help with claims and are glad you are pleased with State Farm's processing them!"
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lauri grl

August 4, 2026

5  out of  5
rating by lauri grl
"My daughter recently graduated from James Madison University and lived off campus. Thanks to Courtney Litchford Teague, State Farm Insurance Co. and her Insurance Agents and staff members, getting renters insurance for my daughter was an easy process. Everyone we spoke to in the past 3 years was always kind and helpful. Thank you all for being personable and professional."
We responded:
"Thanks for your 5-star review! We have appreciated the opportunity to help you over the years and wish your daughter all the best in her future."