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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Kiser

April 16, 2025

5  out of  5
rating by Tammy Kiser
"Excellent customer service! No matter who is working with me they always go above and beyond to help me! Very knowledgeable and made sure I had the right coverage for my needs."
We responded:
"Thanks for the five star Tammy! We always appreciate our long term customers who are loyal like you. Taking care of your insurance coverage is important to us. We strive to do our best. "
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Dwight Williams

April 8, 2025

5  out of  5
rating by Dwight Williams
"Courtney Teague has been my State Farm Insurance agent for about 20 years. I have moved all over central VA, yet I kept her as my agent because her office always provides outstanding customer service. Any questions or claims that I have had in the past were responded to quickly and to my satisfaction. I am appreciative of her office, and even though faces there may have changed over the years, their friendliness and high level of service never wavered!"
We responded:
"Thanks for the 5-star review Dwight. It has been a pleasure to serve as your insurance agent over the years! We appreciate your loyalty and kindness. We strive to provide great service to you and appreciate that you mentioned that! If you need us, please let us know. We always want to help manage unexpected events if they should occur"
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Dan1371

April 1, 2025

5  out of  5
rating by Dan1371
"Good customer service"
We responded:
"Thanks for the 5 star review!"
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Marsha Neilson

April 1, 2025

5  out of  5
rating by Marsha Neilson
"Some of the best service i have received. Friendly and knowledgeable staff assist when i call. My issues are handled quickly and promptly. I am made to feel appreciated and respected by everyone"
We responded:
"Marsha, You are just one of the best! We are always happy to work with you on the insurance needs of your family. Respect if a big part of what we try to show, so thanks for mentioning that. We appreciate you!"
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Robin Watkins

March 31, 2025

5  out of  5
rating by Robin Watkins
"I enjoy working with state farm. They are easy to work with and their prices are great!"
We responded:
"Hey Robin, We so appreciate the opportunity to help you with your insurance needs. Thanks for being a great customer over the years!"
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Charlotte Bahle

March 28, 2025

5  out of  5
rating by Charlotte Bahle
"This State Farm is the absolute best! They are always friendly and considerate and make car insurance easy and affordable. 10/10 recommend!"
We responded:
"Wow! Thanks for the feedback. We strive to be considerate, friendly and your first choice for an insurance agency. We so appreciate you!"
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Bob Adamek

March 28, 2025

5  out of  5
rating by Bob Adamek
"Fantastic service!"
We responded:
"Thank you long time customer Bob! We appreciate you."
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Denise Judd

March 26, 2025

5  out of  5
rating by Denise Judd
"My husband and I have been with State Farm since 2009. We have always been pleased with their service. I love talking to Melody she is a sweet person and is always professional and courteous. Love working with her and Courtney."
We responded:
"Denise, We are so pleased to have you as our customers! It's wonderful to be able to serve great clients like you folks for many years! Thank you for that opportunity to help you with your auto and home insurance. Also, Melody gets many great compliments, so thanks for mentioning her specifically. We want to be there when you need us, Like Good Neighbors! "
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Erika Furrow

March 24, 2025

5  out of  5
rating by Erika Furrow
"The advertisements do not lie, like a good neighbor Courtney, Meldoy, and the whole team help me feel safe and secure. I have been with State Farm ever since I started driving. They are incredibly helpful whether it be my car, insuring the safety of our home, our valuables, and even our wedding day. I can not express the amount of gratitude I have for this office. I recommend them to everyone."
We responded:
"Erika, We love that you feel safe and secure with State Farm Insurance and with our office! Thanks for your five star review. We appreciate you as our customer!"
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Hailee Cubbage

March 24, 2025

5  out of  5
rating by Hailee Cubbage
"Amanda was an absolute angel today when I called!! She was very friendly & super helpful to meet my needs!! I will never switch insurance companies!! Courtney Teague & her staff are the nicest people you will ever meet!!"
We responded:
"Leslie, We have known you for a long time now and you are the kindest person, who is wonderful to serve. Thank you for making our day with your wonderful review! We look forward to helping you with your insurance needs for years to come!"
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Nathan Lemasters

March 19, 2025

5  out of  5
rating by Nathan Lemasters
"I just wanted to give a very thankful shout out to Courtney and Melody for taking care of me in my last accident. With all I went through they made it a breeze to deal with . Even sent me a get well card. Courtney has been my agent since I was 16 years old and 14 years later still making anything dealing with car insurance a BREEZE !! Thank you very very much Courtney and staff !!"
We responded:
"Hey Nathan, What a wonderful review. Thanks for you thoughtful words. We are glad to have helped you over the years with your auto insurance and appreciate you as our customer!"
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Diane Stevens

March 15, 2025

5  out of  5
rating by Diane Stevens
"My husband Scott and I have been with State Farm Insurance for many years and the great service received from Amanda also Melody is certainly the best."
We responded:
"Diane and Scott, We are so appreciative of the opportunity to work with you folks. Thank you for the five star review. We look forward to helping you with your insurance for many more years to come!"
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Laura Smith

March 12, 2025

5  out of  5
rating by Laura Smith
"I have been a customer for several years Courtney, Amanda and the entire team go above and beyond to answer all questions or needs whenever I have them!! They have helped with my auto, home and life insurance. No matter what my need it is handle quickly and efficiently. I would recommend them to anyone!!"
We responded:
"Wow Laura! Thanks for the wonderful review of our office team. We have appreciated the opportunity to help you over the years and look forward to helping you in the future for your auto, home and life insurance needs!"
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Dawn Flowers

February 26, 2025

5  out of  5
rating by Dawn Flowers
"Excellent customer service and always available when you need them!"
We responded:
"Thanks Dawn. It has always been a pleasure to help you and we appreciate that you like our customer service. We love to help with your insurance."
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Ernest O'Neil

February 22, 2025

5  out of  5
rating by Ernest O'Neil
"Are you interested in excellent insurance from an agency and team that places your individual circumstances central to its services and desire to provide you with the very best of insurance at a reasonable cost? I am and these are some of the reasons that I give Courtney Teague - State Farm Insurance Agent and her TEAM this FIVE START Rating. It's a GREAT T.E.A.M. where "Together Each Achieves More" for you, the client. Whether on the phone, by email or in person communication with Courtney or any one of her team members, you get the attention you are in need of in a timely manner and, importantly, have your inquiries and/or concerns addressed effectively. Get on the ball in the COURTney Teague State Farm COURT and you'll be a winner when it comes to the full package of insurance offered at this excellent State Farm Insurance Agent in Harrisonburg, Virginia."
We responded:
"Ernie, You are a fav of ours! We love your poetry and appreciate how you respect our service to you!"
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Robert Lembright

February 8, 2025

5  out of  5
rating by Robert Lembright
"I had a nice chat with Adrian Mills about my house and property to see if he had all the details. He really knows about the insurance business and what I might need."
We responded:
"Thanks for your positive review. Adrian is knowledgeable and really appreciates our customers. We thank you for being our valued policyowner!"
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Calvin Nichols

February 7, 2025

5  out of  5
rating by Calvin Nichols
"Courtney, Adrian and her other team members have always been very responsive to any of my questions and insurance needs since I moved to VA sixteen years ago."
We responded:
"Calvin, Thanks for the excellent review. We try hard to help our customers with their insurance needs. Thanks, too, for being a long time policyholder!"
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Chiny Chewning

January 28, 2025

5  out of  5
rating by Chiny Chewning
"Adrian provided amazing – and fast! – service for this out-of-stater closing on a Harrisonburg home remotely! So grateful!!"
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Madeiline Newbanks

January 24, 2025

5  out of  5
rating by Madeiline Newbanks
"Adrian is a fantastic rep. Helped me get everything I needed together in under an hour."
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Marcia Hill

January 18, 2025

5  out of  5
rating by Marcia Hill
"Wonderful staff"
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Alex Marinelli

November 17, 2024

5  out of  5
rating by Alex Marinelli
"We couldn't be more grateful to have Xandri as our representative at Courtney Teague - State Farm Insurance. Xandri has been a tremendous pleasure to work with since the very beginning, and we could not be more grateful for her patience, expertise, and guidance throughout our recent move to Harrisonburg!"
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Charles Foltz

November 7, 2024

5  out of  5
rating by Charles Foltz
"I was very impressed with the service and how nice to talk with and was so helpful with starting out with Courtney and Adrian. wonderful people to work with. and a very nice office. happy to have them"
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Debra Warne

September 12, 2024

5  out of  5
rating by Debra Warne
"We love this office! We've been with Courtney's State Farm office for 25 years (and lots of seasons of life, kids, and cars!:) and they are always so responsive, helpful, and professional. Everyone in the office has been so great to work with no matter what the need was or how late in the day we contacted them. They are super prompt, they care about you and your family, and they take care of everything thoroughly and quickly. Just fantastic people and service!"
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Emily

July 31, 2024

5  out of  5
rating by Emily
"This has been one of the easiest insurance companies to work with. Melody is always very helpful and answers all my questions."
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Ryan Hanson

July 31, 2024

5  out of  5
rating by Ryan Hanson
"Great all around experience and very professional staff. They were able to explain all of the stuff that I didn’t understand about how insurance works."